Everyone wins with well-trained, professional hotel leadership and staff. Properties are more competitive, operations are more efficient, staff members are more motivated, and guests are better served - resulting in a more profitable hotel.
Best Western's dedicated Education and Training team provides member-owners with the latest information, tools and expert training to help you keep pace with the fast-paced and ever-changing hospitality industry.
Comprehensive owner orientation program
General manager professional development series
Instructor-led regional workshops covering a wide range of relevant topics related to hotel management, operations, sales, marketing, revenue management, guest satisfaction, customer loyalty and more
BWI University, Best Western's dynamic online education website
Professional hotel certification programs
Partnerships with industry educational institutions offer opportunities for learning at a substantial value, including American Hotel & Lodging Association (AH&LA) Institute, University of Phoenix, DeVry University, Hotel Sales & Marketing Association, Skillsoft and more