Best Western Hotels & Resorts

Reservations System and eCommerce

Best Western's powerful central reservations system and online distribution channels drive millions of dollars in revenue to our member hotels every day.

Best Western competes aggressively in the fast-paced digital space. Our award-winning website puts our hotels at the fingertips of millions of travelers worldwide via their desktops, tablets and mobile devices. With rich hotel content, streamlined navigation and robust search functionality, we make it easy for customers to quickly get the information they need to book our hotels.

Global Distribution Systems and Online Distribution

Best Western hotel information and availability is distributed onward to all major Global Distribution Systems and leading online distribution systems such as, Expedia, Travelocity and more. Through our extensive global hotel network, we reach millions of customers around the globe on a daily basis.

Customer Care Centers

Best Western operates 24-hour multi-lingual customer care centers in Phoenix, Arizona and Milan, Italy to manage reservations and customer care for over 4,000 Best Western hotels worldwide. Knowledgeable and personable representatives assist travelers in finding the right hotels to meet their unique needs, and help hotels provide superior customer care.